The following is a press release from an organization unaffiliated with Voice of OC. The views expressed here are not those of Voice of OC.


For Immediate Release
February 25, 2016

Contact: David Cabrera
Phone:  (714) 834-2083

 Demand for Passport Services at Clerk-Recorder Department Continues to Surge 

The Orange County Clerk-Recorder Department experienced a 128% increase in the number of passport applications accepted by the department’s passport units between calendar years 2013 and 2015. In 2013, the department accepted 2,807 passport applications, 3,085 passport applications in 2014 and 6,391 passport applications in 2015.

The increase can be attributed to the efforts that Clerk-Recorder Hugh Nguyen has made to make his offices more accessible. In October 2014, he opened a passport services unit at the County Community Service Center in Westminster and in November of the same year he opened a passport services unit at the department’s South County Branch Office in Laguna Hills. He has also opened his branch offices and the Old County Courthouse in Santa Ana for one Saturday per month since taking over the department back in April 2013.

“It has been my ultimate goal as Clerk-Recorder to make our services more accessible to the public,” says Clerk-Recorder Hugh Nguyen. “I would also like to thank all of the passport agents in the department for the great work they are doing.”

Since the opening of the new passport units, the demand for passport services has steadily increased. When Clerk-Recorder Nguyen took charge of his office in 2013, the department only had one passport services unit inside the Old County Courthouse. That year, the department accepted 2,807 passport applications. But the increase in demand for passport services transpired after he opened the passport units in Westminster and Laguna Hills.

Most recently, the department’s passport unit in Laguna Hills successfully passed an audit. The report indicated that the passport agent at the facility is knowledgeable and provides excellent customer service. The department has a low rate of return which means that customers can rest assured that once our passport agents accept their applications, they rarely get rejected by the Department of State which means minimal delays for our customers.

To take advantage of the department’s passport services or to learn more about other services available to the public, please visit

Voice of OC posts press releases to provide readers with information directly from organizations. We do not edit or rewrite press releases, and encourage readers to contact the originator of a given release for more information. To submit a press release email

Since you've made it this far,

You are obviously connected to your community and value good journalism. As an independent and local nonprofit, our news is accessible to all, regardless of what they can afford. Our newsroom centers on Orange County’s civic and cultural life, not ad-driven clickbait. Our reporters hold powerful interests accountable to protect your quality of life. But it’s not free to produce. It depends on donors like you.

Join the conversation: In lieu of comments, we encourage readers to engage with us across a variety of mediums. Join our Facebook discussion. Message us via our website or staff page. Send us a secure tip. Share your thoughts in a community opinion piece.

Leave a comment

Your email address will not be published. Required fields are marked *