City Offers New Online Communication Tool

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CONTACT: Charles Kalil (714) 741-5225
Information Technology Director

Monday, October 19, 2015



Reporting issues to the City of Garden Grove is made easy with the City’s new online communication tool – Citizen Requests. Residents can now request City services, such as graffiti removal, pothole repair, or report water waste, via the City’s website or mobile app.

The Citizen Requests tool builds upon the City’s mission and vision to enhance transparency and efficiency through technology that increases community engagement and strengthens public safety.
“We’re constantly working to create better, more innovative communication tools that make using our services easier and more effective,” says City Manager Scott Stiles.
Submissions can be made in 5 simple steps: select the needed service request; locate the issue; include a short description; attach a photo; and provide contact information to receive a progress report from City staff.
Communicate service requests at, under On-Line Services, or through the free Garden Grove mobile app, available in the App Store (iPhone and iPad) or Google Play Store (Android).
For more information about Citizen Requests, please contact the Information Technology Department at (714) 741-5225.