About 26,000 calls went unanswered in January, according to the union for social services eligibility workers. In response, Supervisor Shawn Nelson has pointed to the fact that Sacramento returns a very low portion of property taxes to Orange County.
Orange County officials are taking issue with a recent grand jury’s report findings that the county has an inadequate number of foster homes, overworked social workers, and a lack of oversight on contracts with outside agencies.
In response to demands by Orange County supervisors to step up efforts to address homelessness in Santa Ana’s downtown Civic Center, officials have brought in a converted recreational vehicle to help link people with social service programs.
The number of people calling to report the possibility of a child being neglected or abused who hang up while waiting to talk to an social worker has increased, from 5-8 percent in 2012, to 15-25 percent in 2014.
Over the past five years, many high-level employees in Orange County government have reaped six-figure sick and vacation leave payouts. “This is not something we intended to become a practice,” says a state senator.