Voice of OC (https://voiceofoc.org/tag/xerox/)
Months after declaring the company was at fault for costly delays in its work for the county, board members approved a contract change aimed at getting things back on track. But doubts persist.
Major computer and phone network problems have affected county agencies in recent days, including taking out all of one department’s systems for a full day, according to officials.
As costs for a massive technology upgrade project continue to spiral, officials still have not released breakdowns of what’s being spent.
Taxpayers are continuing to rack up unplanned costs from Xerox Corp.’s mishandling of a massive technology outsourcing project, according to county officials.
The sale is drawing fire from union leader Nick Berardino and cautious optimism from County Supervisors’ Chairman Shawn Nelson.
Chairman Shawn Nelson took issue with the price increase, but his colleagues say it’s justified. Union leaders warn of significant problems.
Among the issues regarding the county’s information technology contract is $11 million in costs added by Xerox after its final offer.
The move raises the likelihood that Xerox could lose the contract altogether.
The vote was delayed last week amid concerns over a $27-million price hike.
After two secret meetings over the past two months, county supervisors will publicly discuss vendor proposals for two historically troubled and expensive information technology contracts worth at least $200 million.